Return Policy


Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.



Non-returnable items:

*Gift cards

* Clearance items are FINAL SALE and may not be returned.

* Pre-order items are FINAL SALE, because specific size, color, etc. has been ordered for customer


To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.



Returns

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your returned item.
If you are approved, then your return will be processed, and an in store credit will be issued.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sistersandsass@gmail.com and send your item to: 6450 County Rd 17 Shamrock Texas US 79079.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 6450 County Rd 17 Shamrock Texas US 79079

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.